Privacy Policy – Patangbaj Kites
Patangbaj Kites (“we”, “our”, “us”), operated by Teejay Enterprises, is committed to protecting your personal information and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on https://patangbaj.com/ (“Platform”).
By using our Platform, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
a. Personal Information
Provided by you during registration or checkout:
Name
Email address
Phone number
Billing & shipping address
Payment information (processed securely by third-party payment gateways)
b. Technical Information
Automatically collected when you browse our Platform:
IP address
Browser type
Device type and operating system
Cookies and tracking data
Pages visited and usage patterns
c. Order & Transaction Data
Products purchased
Order number and history
Payment status
Delivery details
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2. How We Use Your Information
Your information is used to:
Process and deliver orders
Communicate order updates or support messages
Improve website performance and user experience
Personalize offers and product recommendations
Prevent fraud and enhance security
Comply with legal requirements
We do not sell, trade, or rent your personal information to any third party.
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3. Sharing of Information
We may share your information with:
a. Service Providers
To fulfil your orders:
Courier & delivery partners
Payment gateways
Technical hosting providers
Customer support platforms
These partners only receive necessary information required to complete their services.
b. Legal Authorities
If required to comply with applicable laws, legal processes, or government requests.
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4. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Understand user behavior
Store preferences
Enable faster loading and navigation
You can disable cookies through your browser settings, but some features may not function properly.
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5. Data Protection & Security
We use security measures such as:
SSL encryption
Restricted access to personal data
Secure payment gateway integrations
While we strive to protect your data, no online transmission is 100% secure.
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6. Data Retention
We retain personal data only for as long as necessary for:
Order fulfilment
Legal compliance
Accounting & auditing
Customer service
You may request deletion or correction of your data anytime (see Section 9).
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7. Third-Party Links
Our Platform may contain links to other websites.
We are not responsible for the privacy practices or content of these external sites.
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8. Children’s Privacy
We do not knowingly collect personal information from children below 18 years of age.
If such information is found to be collected mistakenly, it will be deleted immediately.
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9. Your Rights
You have the right to:
Access your personal information
Update or correct inaccurate data
Request deletion of your account or information
Withdraw consent for marketing communication
To exercise any of these rights, contact us at: customercare@patangbaj.com
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10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Revised versions will be posted on this page with a new “Last Updated” date.
Continued use of the Platform signifies acceptance of updated policies.
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11. Contact Information
For any privacy-related queries, contact:
📧 customercare@patangbaj.com
📞 +91 7009854876
📍 Building No. 936, LIC Market, M. Kharar (Mohali), Punjab – 140301
Terms & Conditions – Patangbaj Kites
This document is an electronic record under the Information Technology Act, 2000 and the applicable rules. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms & Conditions (“Terms”) govern the use of the website https://patangbaj.com/ (“Platform”), including related mobile sites and applications.
The Platform is owned and managed under the trade name Patangbaj Kites, operated by Teejay Enterprises under the guidelines of GURPREET SINGH, having its registered address:
Building No. 936, LIC Market, M. Kharar (Mohali), Punjab – 140301, India
Phone: +91 7009854876
Email: customercare@patangbaj.com
(Hereinafter referred to as “we”, “us”, “our”, or “Platform Owner”).
By accessing or using the Platform, you accept and agree to be bound by these Terms. If you do not agree, please refrain from using the Platform.
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1. Eligibility & Account Responsibilities
You must be at least 18 years old to use the Platform.
You agree to provide accurate and current information when registering or placing an order.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
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2. Products
Patangbaj Kites offers kites, kite accessories, and other related products (“Products”).
All Products shown on the Platform are subject to availability.
We reserve the right to update, modify, or discontinue any Product at any time.
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3. Pricing & Payment
All prices displayed are inclusive of applicable taxes unless stated otherwise.
Prices may change without prior notice.
Payments can be made through available online payment options on the Platform.
By placing an order, you authorize us to charge the payment method provided by you.
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4. Order Acceptance & Cancellation
An order is considered confirmed only after successful payment (for prepaid orders) or acceptance of COD (if offered).
We may cancel or refuse any order due to:
Product unavailability
Incorrect pricing
Fraudulent or suspicious activity
Incorrect address or contact information
In case of cancellation from our side, any prepaid amount will be refunded to the original payment method.
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5. Shipping & Delivery
Please refer Shipping Policy
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6. User Conduct (Prohibited Activities)
You agree NOT to:
Use the Platform for illegal or fraudulent activities
Upload viruses or harmful code
Attempt unauthorized access to our systems
Copy, reproduce, sell, or exploit Platform content without consent
Interfere with the functioning of the Platform
Violation may lead to account suspension or legal action.
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7. Intellectual Property Rights
All content on the Platform, including but not limited to text, images, logos, graphics, and product descriptions, is the property of Patangbaj Kites or its licensors.
You may not reproduce, distribute, or use any content without prior written permission.
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8. Third-Party Links
The Platform may contain links to external websites.
These links are provided for convenience only—we do not control or endorse their content and are not responsible for any damages arising from their use.
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9. Limitation of Liability
To the maximum extent permitted by law, Patangbaj Kites shall not be liable for:
Any direct, indirect, incidental, or consequential damages
Loss of data, profits, or business
Delay or inability to use the Platform
Errors, inaccuracies, or interruptions in service
Your use of the Platform is at your sole risk.
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10. Indemnification
You agree to indemnify and hold harmless Patangbaj Kites, Teejay Enterprises, its owners, employees, and agents from any claims, liabilities, damages, or expenses arising from:
Your misuse of the Platform
Violation of these Terms
Infringement of intellectual property or third-party rights
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11. Force Majeure
We are not responsible for any failure or delay in performance due to events beyond our control, including natural calamities, lockdowns, strikes, or government restrictions.
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12. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any dispute shall be subject to the exclusive jurisdiction of the courts in Mohali, Punjab.
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13. Contact Us
For any queries regarding these Terms, contact:
📧 customercare@patangbaj.com
📞 +91 7009854876
📍 Building No. 936, LIC Market, M. Kharar (Mohali), Punjab – 140301